SERVICE REQUESTS

Website & Service Terms

Effective August 16, 2026

Requests are not confirmed appointments

Submitting a form, text, email, or booking request does not by itself confirm an appointment. Gordon & Sons Automotive will confirm availability, location, scope, and expected pricing before service.

Estimates and pricing

Any estimate or pricing communicated for service is subject to the vehicle specification, parts selection, access, condition, service location, diagnostic requirements, and any additional work the customer approves.

Safe mobile service

Mobile service depends on a safe, lawful, and reasonably accessible work area. Some repairs require shop equipment, towing, additional testing, or conditions that cannot be provided safely on-site. Gordon & Sons Automotive may decline or reschedule work that cannot be performed safely or appropriately as mobile service.

Vehicle information

Customers should provide accurate vehicle and concern information. Vehicle identification or additional details may be needed to confirm parts, procedures, service eligibility, or pricing. Automated VIN-decoder results are a convenience and may be incomplete or differ by trim, engine, production date, or manufacturer data; vehicle information must be verified before parts are ordered or work is approved.

Third-party services

Jotform may support service-request intake, and Square or other service providers may support scheduling, estimates, invoices, or payments. Their terms and privacy practices apply when customers use those services.

No emergency service

This website is not an emergency-response service. For immediate danger, collisions, roadway hazards, fire, or medical emergencies, contact the appropriate emergency service.

Contact

Questions can be directed to 980-530-6507 or [email protected].